Shipping policy
Standard Shipping Policy
Processing Time
Orders are typically processed within 1–5 business days. Custom or handmade items may take slightly longer depending on production time.
Shipping Time
Estimated delivery times vary by location and shipping carrier:
- U.S. Orders: 3–7 business days
- International Orders: 1–4 weeks (depending on customs and carrier delays)
Please note that shipping times are estimates and are not guaranteed.
Tracking
Once your order ships, you’ll receive a tracking number via email so you can follow your package every step of the way.
Lost or Delayed Packages
We are not responsible for shipping delays caused by carriers, weather, customs, or incorrect shipping addresses. If your package appears lost, please contact the shipping carrier first. If you still need help, contact us at info@hothungryandhealing.com and we’ll do our best to assist.
Incorrect Addresses
Please double-check your shipping address before placing your order. Orders shipped to incorrectly entered addresses may require additional shipping fees for reshipment.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery with photos of the item and packaging at info@hothungryandhealing.com so we can help make it right.
Digital Products
Digital downloads are delivered instantly after purchase and are non-refundable.
Questions
If you have any questions about your order, feel free to contact us anytime at info@hothungryandhealing.com — we’re happy to help.